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Further Safeguarding Support

Safeguarding and Child Protection Contacts and Links


Telephone: 999

Richmond Single Point of Access (SPA)

If you require information, advice or guidance, or you wish to report a concern or make a referral to social services, then contact the Richmond Single Point of Access (SPA).

Telephone: 020 8547 5008

Out of Hours Emergency Line: 020 8770 500


Childline is part of the NSPCC and their helpline is there to support anyone who has a concern about a child.

Telephone: 0800 1111 

Child Exploitation & Online Protection command

The Child Exploitation and Online Protection command is available to you if you are worried about online abuse or the way someone has been communicating with your child online. Anyone can make a report to a CEOP Child Protection Advisor. 

Strengthening Families

The Strengthening Families Team provides support to families who may be faced with factors such as poor parenting, being out of work, mental health issues, domestic violence, substance misuse and other disadvantages.


Refuge provides practical, emotional and advocacy support to male and female victims of domestic abuse. They offer expert guidance and support for victims going through civil and criminal courts and can provide advice on safety, housing, benefits and child contact arrangements.

Telephone: 020 8943 8188

Educate Against Hate

Provides practical advice, support and resources to protect children from extremism and radicalisation.

Keeping Children Safe in Education

This is statutory guidance from the Department for Education (DfE).